The Commercial Director of a filling station network wanted to differentiate the firm in the commoditized retail fuel market. Mobile services were seen as a potential route to enhance customer engagement and grow market share. With no in-house expertise in mobile services, our client recognized that external support would be essential to assess the opportunity and plan the launch. To succeed we focused the proposition on driving increased retail fuel sales rather than maximizing the margin contribution from mobile. MVNO offered an economic, reliable business model that could be deployed easily to meet strategic and commercial objectives.
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Telestax Success Stories | Telestax
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A case study we would like to talk about is about one of our long-time customers: a mobile virtual network operator MVNO , which was one of the first MVNOs of their country. The purpose of this case study is to show in action how our solutions have been implemented successfully by customers. Before working with Zangi, this MVNO operator first began to offer its IP telephony services with the help of a softphone app, which they ordered from a softphone solution-providing company. The free Zangi app is essentially a showcase for businesses so they see the app in action.
Jonsson is working to move to a cloud-based IVR solution that is HIPAA compliant, while removing the disadvantages of maintaining a system on premises. Read the full case study here. With Mobile usage having overtaken desktop usage last year and Over 6 billion supported WebRTC devices by early , people are increasingly communicating, as such a new range of creative innovative services and applications are coming to the market that mash up the Web with video, audio, messaging and more. The demo was a IVR polling application which was querying Truphone HLR to playback information on the caller operator, which operator the phone is roaming on, updating a real time dashboard with location and poll results, and sending back an SMS to the caller with a voucher at the end of the demo. The demo was exclusively built on Open Source Software and ready in less than 2 weeks showing operators can vastly reduce infrastructure costs and focus on service innovation without incurring millions of dollars in integration costs and delays of one year in launching new services.